- GENERAL INFORMATION -
I. Service Date: 24/7 (with 24/7 Customer Support Service)
II. Detailed Service Information
1. For International Flight:
- Welcome at the arrival gate or pick-up points in the International Terminal.
- Assistance at Immigration.
- Welcome at the arrival gate or pick-up points in the International Terminal.
- Assistance for Visa procedure (if any).
- Assistance at Immigration.
- Assistance at Customs clearance.
- Assistance at the baggage claim area.
- Accompany to the car.
* Lounge services are not included.
- Welcome at the departure gate in the International Terminal.
- Assistance at Immigration.
- Welcome at the departure gate in the International Terminal.
- Assistance at Check-in counter.
- Assistance at Immigration.
- Assistance at Customs clearance.
- Assistance at Security Checkpoint.
- Guidance to the boarding gate area.
* Lounge services are not included.
2. For Domestic Flight:
- Welcome at the arrival gate or pick-up points in the Domestic Terminal.
- Assistance at the baggage claim area.
- Accompany to the car.
* Lounge services are not included.
- Welcome at the departure gate in the Domestic Terminal.
- Assistance at Check-in counter.
- Assistance at Security Checkpoint.
- Guidance to the boarding gate area.
* Lounge services are not included.
III. Important Notes
- Please arrive at the meeting point 10 minutes before the service start time.
- You will receive a confirmation within a few minutes. If you do not see any confirmation, please contact our Joytime customer support via Hotline: 0902225282 or message us directly through our Fanpage and Website.
* If you are looking to book transportation services, kindly check out the options available here.
CANCELLATION POLICY