- General Information -

I. Service Date: 24/7 (with 24/7 Customer Support Service)

II. Detailed Service Information

1. For International Flight:

• Standard Pick-up: (Please refer to the package details for more information)

- Welcome at the arrival gate or pick-up points in the International Terminal.

- Assistance at Immigration.

• Business Pick-up: (Please refer to the package details for more information)

- Welcome at the arrival gate or pick-up points in the International Terminal.

- Assistance for Visa procedure (if any).

- Assistance at Immigration.

- Assistance at Customs clearance.

- Assistance at the baggage claim area.

- Accompany to the car.

• Standard See-off: (Please refer to the package details for more information)

- Welcome at the departure gate in the International Terminal.

- Assistance at Immigration.

• Business See-off: (Please refer to the package details for more information)

- Welcome at the departure gate in the International Terminal.

- Assistance at Check-in counter.

- Assistance at Immigration.

- Assistance at Customs clearance. 

- Assistance at Security Checkpoint.

- Guidance to the boarding gate area.

2. For Domestic Flight:

• Pick-up: (Please refer to the package details for more information)

- Welcome at the arrival gate or pick-up points in the Domestic Terminal.

- Assistance at the baggage claim area.

- Accompany to the car.

• See-off: (Please refer to the package details for more information)

- Welcome at the departure gate in the Domestic Terminal.

- Assistance at Check-in counter.

- Assistance at Security Checkpoint.

- Guidance to the boarding gate area.

III. Important Notes

- Please arrive at the meeting point 10 minutes before the service start time.

- You will receive a confirmation within a few minutes. If you do not see any confirmation, please contact our Joytime customer support via Hotline: 0902225282 or message us directly through our Fanpage and Website.