



— GENERAL INFORMATION —
I. Service Date: 24/7 (with 24/7 Customer Support Service)
II. Detailed Service Information
1. For International Flight:
- Welcome at the arrival gate or pick-up points in the International Terminal.
- Assistance at Immigration.
- Welcome at the departure gate in the International Terminal.
- Assistance at Immigration.
* To ensure a smooth travel experience for our valued customers, please note: The time note required for the airport See-off service is the Expected Airport Arrival Time (The time you wish to be at the airport), not the Estimated Time of Departure (ETD). Providing the correct airport arrival time allows our team to accurately plan and schedule the most precise transfer time.
III. Important Notes
- Please arrive at the meeting point 10 minutes before the service start time.
- You will receive a confirmation within a few minutes. If you do not see any confirmation, please contact our Joytime customer support via Hotline: 0902225282 or message us directly through our Fanpage and Website.

* If you are looking to book private transportation services, kindly check out the options available here.
CANCELLATION POLICY